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Novoferm Up and Over garage doors are supplied with a high security locking system. Steel shoot bolts lock into brackets on each side of the steel door frame and into the inner side of the door chassis, giving unsurpassed security.

The robust lock body, combined with separate handle and eurocylinder lock protects the door against attempts to gain entry
through attacking the central lock.

In many garages, the width of the door opening can be tight. Traditional up and over doors can cause a problem as the gear arm protrudes at the commonest heights for car wing mirrors to be located. Many Novoferm doors are supplied with MaxDriveThru - raised gear arms which ensure maximum drive through width is available for the average family saloon.

> All Novoferm up and over garage doors are retractable in operation, with multi sprung spring assisted action for smooth running. The door slides up and over into the garage (horizontally on tracks), providing safe and very reliable operation.

> All Novoferm up and over garage doors are supplied pre-hung in a factory finished steel frame, which also makes installation very simple, eliminating the need for a timber frame which can warp or rot over time.

All Novoferm products are independently tested to the highest standards and are certified to the high safety requirements and perfomance characheteristics of European Standard 13241-1. You can, therefore, be confident that your purchase of a Novoferm product is a safe investment.

Guarantee: Novoferm offers the following warranty for its products:

1. Summary (subject to the terms and conditions outlined in sections 2 - 5 below):

10 years - Safe and reliable operation (for use up to 25 open and closing cycles per day)
10 years - Integrity of the door panel(s) / curtain
10 years - Panel corrosion (inside and out)
10 years - All immoveable frame parts
10 years - Seal degradation

5 years - Surface finish of Satin Grey, Rosewood and Golden Oak finished sectional door panels
5 years - Novomatic operator mechanical parts, plus motor and control unit
5 years - NovoPort operator motor and control unit mechanical parts
5 years - NovoGate operator motor and control unit mechanical parts
5 years - NovoRol operator motor and mechanical parts
3 years - NovoRol operator control unit
2 years - VivoPort operator mechanical parts plu motor and control unit 
2 years - All remote control parts and accessories (excluding batteries, bulbs and fuses)
2 years - All mechanical elelments of the doors, including rollers and springs

2. Requirements
The warranty only covers damage to the purchased garage door or garage door operator. The fully completed warranty card / service record (to be updated annually), together with receipt of purchase, correspondingly substantiates your right to claim under warranty. Warranty claims are only accepted in the country where the garage door/operator was purchased. The product must have been purchased through our authorised distribution channels. Consequential costs for installation and de-installation, inspection of parts, transport and postage costs will not be accepted by Novoferm

3. Performance
During the warranty period we undertake to rectify any and all defects to the Novoferm product which can be proved to be attributed to a material or manufacturing fault. We promise, at our discretion, to either exchange the defective merchandise, repair or allow a reduction in price, Replacement parts remain our property.

4. This Warranty Does Not Cover Damage Caused By:
Improper installation and negligent care and maintenance
Improper initial and subsequent operation
Negligent or wanton destruction
External influences such as: fire, water, salts, alkaline solutions, acids and any abnormal environmental influences
Mechanical damage, through improper transport or fitting, or through falling or hitting objects
Improper use of surface protection treatments
Repair by non-qualified persons
Using non-Novoferm parts without the written approval of the manufacturer
Removal of the product number or making it unidentifiable
Application of additional, non approved weights or infills
Failure to remove the protective film or packaging provided with the product, where applicable
This warranty applies to all goods sold on or after 1 April 2008 until further notice

5. Warranty Periods Offered: Up & Over Door Systems
The purchaser is granted a warranty covering the safe and reliable operation of the Novoferm garage door for a period of 10 years from the date of purchase. This warranty is conditional on the regular inspection and maintenance of the product in accordance with the installation manual supplied with the door. During the guarantee period the manufacturer undertakes to repair, without charge, any product which has suffered a proven failure of its safe and reliable operation provided that the springs, wire cables, tracks, guide rollers and hinges have been inspected regularly (at least once a year) and maintained correctly, including replacement of wear items when required.

All Novoferm garage doors offer a 10 year warranty against the integrity of the door panel, as well as 2 years on rollers, springs, pulleys and cables for normal use, up to 25 open and close cycles a day. All Novoferm garage doors offer a 10 year manufacturers guarantee on material and manufacturing faults of all immoveable frame parts, if it can be proved that they are inoperative, or their use is impaired.

In the case of Novoferm steel doors, these are supplied pre-finished in polyester based white or sepia brown. They are not immune to damage which can occur at any stage of the handling of the product from factory to site. Minor surface damage can be easily repaired using touch up sprays or sticks without invalidating warranties. The corrosion of swarf filings or other airborne particles, rusting or staining of the panel is not considered as panel rust