Deliveries

We endeavour to deliver all products as fast as possible to your home or site address. The majority of doors and shutters are made to order and this means they are not 'off the shelf' and are either made to measure or made to a specification, built within our online shop or made to suit your specifications.

As you may appreciate, shutters and doors are generally very large and heavy items, with many of the products completely factory assembled, so specialised handling and delivery is generally required from our carriers as well as assistance at the delivery site.

We will make you aware of anticipated delivery dates as early as possible. We will not make promises we cannot keep, but we will keep you informed of the progress of your delivery.

Delivery Requirements

Whilst every reasonable effort will be made to make a requested site delivery, the following requirements must be met:

Full address, postcode, contact name, mobile or land line phone number must be given.

Appropriate assistance required for unloading and to sign, print and date the proof of delivery.

For larger doors there needs to be access for a large lorry (18m x 4m x 2.5m) the size of a double-decker bus. Some roads are not large vehicle friendly. Please make us aware of any possible restrictions. For many smaller items standard couriers can deliver so the usual interactions will take place as occur with couriers.

The access for larger products is to include the approach roads in the local area, low bridges and width & weight restrictions. Tree canopy height must be taken into account.

It is the customers responsibility to ensure that these conditions are met. If any of these hazards are encountered and we are not aware the delivery will possibly be aborted and additional costs incurred for a return visit. Should the driver consider the access unsuitable or that there is a risk of damage to the vehicle the delivery will be aborted.

If a delivery postcode is checked and deemed to be unsuitable for the proposed delivery vehicle prior to the door being delivered, you will be contacted to make alternative arrangements for delivery to a more suitable address or alternatively, in some cases, we can make arrangements for delivery to be made via a third party carrier in a smaller vehicle at an additional charge, the cost of which will be confirmed.

Most deliveries will require assistance for offloading when delivered to site and some larger doors will need lifting equipment on site. We need to be made aware of any delivery restrictions prior to order being placed. Please note, deliveries will take place during Monday - Friday.

Delivery lead times for manufacturers are currently as follows. Lead times are approximate and are subject to daily change.

Carteck
Sectional Doors Approx. 6 weeks on standard and  purpose made sizes any colours
Side Hinged Garage Doors 6-8 weeks on standard sizes and colours
Side Hinged Garage Doors with Window approx. 8-10 weeks

Cedar Timber Up & Over
8-10 weeks delivery on all doors

Cedar Timber Side Hinged
8-10 weeks delivery on all doors

Fort Doors
Single Skin Steel Side Hinged - approx 6-7 weeks - We regret that this may be increased for Welsh postcodes due to current restrictions.
Up and Over Steel Doors - approx. 6 weeks - We regret that this may be increased for Welsh postcodes due to current restrictions.

Garador Steel Up & Over
2-3 weeks on standard sizes in white.
6-8 weeks for non standard sizes or any coloured doors.
6-8 weeks for Guardian Range doors (secured by design)
8-10 weeks for the Designer range of doors

Garador Steel Sectional
2-3 weeks on standard sizes in white
6-8 weeks for non standard sizes or any coloured doors

Garador Steel Side Hinged
12+ weeks

Garador Aluminium Roller Door
6+ weeks

Garador GRP Up & Over
8-10 weeks

Garador Timber Up & Over
8-10 weeks

Garador Steel Personnel and Front Entrance Doors
8-10 weeks delivery on all doors

Gliderol Steel Roller Doors
2-3 weeks for the Series A and AA Roller Doors in standard colours
4 weeks for insulated aluminium roller doors

Hormann Round the Corner Doors
(please contact us for further details)

Hormann Steel Up & Over
3-4 weeks for standard white finished doors
6-8 weeks for coloured doors

Hormann Timber Up & Over
2-3 weeks for standard sized doors with handles (usually 7' x 7' door sizes)
6-8 weeks for fully finished doors and non stock

Hormann High Speed Industrial Doors
11-13 weeks

Hormann Side Hinged Garage Doors
10-12 weeks

Hormann Steel Sectional Garage Doors
10-12 weeks on standard sizes and colours
+2 weeks for wicket door options included
10-12 weeks for non standard and European sizes
+2 weeks for LPU67

Hormann Rollmatic Garage Doors
4-5 weeks

Hormann Insulated Industrial Roller Shutters
4-6 weeks

Hormann Front Entrance Doors
8-10 weeks

Hormann Industrial Sectional Doors
4 weeks on any Fast Track Doors
10 - 12 weeks on special build doors

Markilux Retractable Awnings
3-4 weeks from order

Paraflex Umbrella
1-2 weeks from order - check with office

Rundum Meir Round the Corner Doors
(please contact us for further details)

Samson S77 / S75 Roller Shutter
3-4 weeks

Samson SupaRolla
2-3 weeks

Seceuroguard 1000 security grilles
2-3 weeks

Seceuroscreen Shutters (1500 / 3800)
2-3 weeks

Seceuroshield Shutters (6000 / 7500 / 7501 / 7700 / 3801)
2-3 weeks

Samson Security and Pedestrian Doors
3-5 weeks from order

Seceurovision Security Shutters (8000 / 9000)
2-3 weeks

SWS Seceurobar
6-8 weeks

SWS SeceuroFire (flame curtain/shutter)
2-3 weeks

SWS Steel Sectional
3-4 weeks on standard doors
5-6 week on non-standard doors

SWS Seceuroglide Aluminium Roller Doors
2-3 weeks on all colours, specifications and sizes

SWS Vertico Round the Corner Doors
(please contact us for further details)

SWS Window Bars & Grilles
2-4 weeks

SWS Xpanda Range
7-10 days for items stocked in warehouse.

If you require any further information, please contact us on 01933 448850